
Subsections
The European Commission trying to improve safety of food has published two documents "Consumer
Health and Food Safety" and "The General Principles of Food Law in the European Union".
These papers have
three general principles:
1.- The responsibility for legislation should be separate from that for scientific consultation.
2.- The responsibility for legislation should be separate from that for inspection.
3.- There should be more clarity and easier access to information throughout the decision-making process and
inspection measures.
Food chain steps
There are different steps in the food chain: Agrarian origin, transportation,
storage, industrial processing and handling by the consumer.
Every step must be covered by specific standards to ensure a high level of
food safety. The whole food chain must be monitored. This includes also the
environment as there is no seafood in a poisoned sea and there are no crops
in a dead landscape.
The aim is to link failed productions with their causes so auditing can find
failures of the existing food safety systems and avoid harm.
The different steps in the food chain are:
Agrarian origin,
Transportation,
Storage
Industrial processing,
handling by the consumer.
Every step must be covered by specific standards to ensure a high level of
food safety. The whole food chain must be monitored. This includes also the
environment as there is no seafood in a poisoned sea and there are no crops
in a dead landscape. The aim is to link failed productions with their causes
so auditing can find failures of the existing food safety systems and avoid harm.
The World Health Organisation Department of Food Safety quotes at
www.who.int/sfs/ : "...access to nutritional adequate and SAFE FOOD is a right
of each individual" This right does not come from itself.
Controls, inspections and auditing standards are necessary to look after
safety in food. Do not believe one single thing. Check it by yourself. How
to do it, that is why we are here.
Food safety depends on:
1. Basic knowledge in farming, industrial know-how, transport and storage.
2. Ethical behaviour
3. Controls: HACCP, ISO 9001:2000, GMP, HALAL
[232]
These guide are valuable instruments of food safety from farm to the
end-consumer. The were made for investigators, however may also be used by
food processors to check their own work or to revise the current HACCP system.
This is very useful for small business which cannot afford expensive
certifications. Applying these guides to inspection, a high level of safety
may be achieved.
The FDA Guides to Inspections are reference material to investigators and
other FDA personnel. They are not binding, and an alternative may be used if
such an approach satisfies the applicable statutes, regulations of both.
The Guides include topics like allergen contamination, aseptic packaging,
nutritional labelling, grain products, farm investigation, dairy products, low
acid canned foods, acidified food, traceback of food risks in fresh fruits,
vegetables, eggs and poultry.
EFSA was established by the European Parliament with the regulation 2002
following a series of food scares in the 1990s (BSE, dioxins….) which
undermined consumer confidence in the safety of the food chain.
The EFSA with seat in Parma, Italy and has the following tasks:
- Provision of independent scientific advice to support EU action on food
safety, including all stages of food production and supply.
- Scientific evaluation of risks to the food chain, and any matter that may
have a direct or indirect effect on the safety of the food supply.
- Safety evaluations of dossiers put forward by industry for EU level approval
of substances or processes.
- Identification of emerging risks.
- Scientific support to the Commission, particularly in the case of a food
safety crisis.
- Direct communication to the public on issues coming within its
responsibility.
- EFSA is included in the rapid alert system managed by the Commission.
EFSA will assess risks to the food chain and advise the Commission, which is
responsible for managing those risks.
a - Biological hazards:
Bacterial
infections (Salmonella, Shigella, Campylobacter, Aspergillus), virus infections
(Hepatitis, Creuzfeld-Jacobs-Disease)
Such as nematodes in herring and other relevant worms.
Herbicides, pest control substances and
other chemicals such as mercury in Japan.
Natural toxins can harm people even after
the agent has been removed or killed. (Staphyloccocine, botulism and other poisons)
Ground Glass, metal or plastic fragments.
Radioactive fall-out of nuclear
tests such as Brazil nuts with Strontium 90 due to fall-out of nuclear tests
coming down in the rain forest of the Amazon region, or fall-out from the
catastrophe of Chernobyl.
High
Temperature on backing and frying. Just to mention acrylamid in french fries,
crisp bread and breakfast cereals.
Under- or oversupply of vitamins and
trace elements, insufficient supply of dietary fiber.
History of HACCP
The HACCP concept had its origin in the USA and stands for "Hazard Analysis
Critical Control Point".
1958- Foundation of the NASA (National Aeronautics and Space Administration)
1959- Development of the HACCP concept to assure one hundred percent safety of
food to be used in space.
1971- The HACCP system was published and documented in the USA.
1985- The National Academy of Science (NAS) recommended the use of the system.
Worldwide the system became used and the FAO/WHO Codex Alimentarius (Food and
Agriculture Organisation/World Health Organisation) cited the system in the
Codex.
1993- The European regulation 93/43 EG from 14.7.93 provides the use of the
system for the production of food.
1998- With coming into force on the august the 8th of 1998 the Hygiene
Verordnung (German hygiene Rule) demands the use of the HACCP system in
Germany.
The European hygiene rule defined in the paper 94/356/EG demands for
an HACCP-concept which can be integrated in a quality management system
This HACCP concept has to be developed for all products of every factory.
The five basic ideas of HACCP-concept
are:
- Make a hazard analysis
- Determine the critical points (CPs) which might be of hazard
in the production of the food.
- Determine the CPs which may be CCPs being of high importance to
the safety of the food and which may be controlled safely using simple
checks named "Controlling".
For the controlling define the specifications of the product.
- Define a control system of the critical points, using tests which can be
carried out during production in order to interfere in case of wrong production.
"Monitoring".
Introduce a documentation in order to record every happening.
Define the corrections to be made in case of critical point being out of
control.
- Define the way of verification to confirm that the HACCP-system
works."Verification"
- The head of the enterprise names the QS Manager who is responsible
for the installation of the HACCP System
- The QS Manager names the members of the team which shall work out the
HACCP system.
The team should be composed of members of the production line, members of the
bacteriological control, members of the quality control, members of the
development. There should be persons with knowledge of food bacteriology, food hygiene,
food technology. If there are not such persons in the factory, external
aid should be taken in the phase of installing the system.
- The team determines what products can be handled together "Valid for.."
- Come together of the team to make a "Description of the Products".
It should contain:
A short description of the product,
List of regulations and laws which regulate the food
The list of the ingredients
Important specifications of the product such as chemical and bacteriological
limits
Temperatures
Packaging of glass, tin can, PP, PE, paper or aluminium wrapping
Shelf life
Instructions of use
and storage conditions.
- Come together of the team to make the "Flow Diagrams of the Products".
- The team checks all documents to make corrections of possible errors.
- The team marks all CPs on the flow diagrams.
CPs are all points were a hazard for health of the consumer might occur.
- The team identifies and marks all CCPs on the flow diagrams, trying to
have a low number of critical control points.
CCP is a Critical Point were the hazard can be avoided, eliminated or reduced
to an acceptable level.
How to identify a CCP ?:
At any point of the production line ask the question:
- Is this point a hazard to the health of the consumer ?
IF NO go to the next point. IT IS NOT A CP
IF YES . The hazard is put under control at this point and it is
reduced to an insignificant tolerable danger with the correct activity or
it is totally eliminated.It IS A CCP and is put under control
- Are the control activities sufficient to avoid, eliminate or reduce the
danger to an acceptable level?
NO, the technology of the production should be changed.
YES, the CCP is marked in the flow diagram. and the controls are enumerated
how often they have to be done and what specifications have to be observed.
For every CCP there should be made a list containing the following informations:
The place were the CCCP is situated (heater, packing line, Storage
What kind of controls should be made ( chemical bacteriological)
What kind of instruments are necessary (thermometers, culture agar, microscope)
Instructions how to handle the instruments and detailed description of
the laboratory methods
How often shall the controls be made?
Who makes the controls ? (Name the personal and the substitutes who have to
make the controls)
The team determines the tests to be made at the CCPs (temperature,
pH, acidity, filter, metal detector etc. The team marks the intervals between these
tests.
The team determines the corrections to be made in case of fail
production. The team determines who is responsible to execute the corrections
The team determines the methods used to control the CPs
The QS Manager verifies if the system works or not and if the internal audits
are made in time HACCP is a living system. After installing the system it
should be rechecked periodic. The work on the basic documents will never end.
Don't forget to answer in your documents the following questions:
Who controls?
When?
How the controls are made?
Where the controls are made?
The Hygiene Rule 93/43 EWG demands quality controls which should be
recorded in an appropriate documentation.
Basic documentation should contain [233]
- Make a drawing of the building enumerating the rooms
- Make a drawing of the machines enumerating them
- Make a diagram of the production line with including the material flow
- Make a drawing of the rooms containing all water tabs, enumerating them
- Make a drawing of the way the personal has to walk, starting from the entrance
to the room where they may change clothes, the way to their working place, the way
they have to go during work and the way back to change clothes.
- Make a drawing of the sewage system
- Make a plan of progressive education of the personal. This plan should
include informations about new machines, new products, hand washing and disinfection, informations about shelf life of the products.
Fingernail colours make an inspection of clean nails difficult. Therefore it should
not be allowed.
- Make a cleaning and disinfection plan
- Make a plan to control the cleaning and disinfection
- Plan of the controls of water used in production
- Plan of pest control
Industrial hygiene is teamwork. Everyone engaged in production of food
must cooperate.
There must be a detailed description of every work. The procedural rules should
be available at the place where work takes place.
The quality and the safety of the end product depends on interventions at
all stages of agricultural production or
harvesting through manufacture, processing,storage and transport to the final consumer.
The main concern is to avoid contaminations originated from:
- Biological factors :
- Bacteria, such as Salmonella, pathogen Escherichia coli, Clostridium botulinum,
- viral infections or BSE.
The biological factors can be avoided through cleaning and disinfection activities.
They must be supervised by a controlling person making periodic surface
contact cultures and cultures from different points of the production line.
Bioluminescence ATP tests are also performed with good results.
On market there are test stripes which indicate after some minutes the presence of
proteins signalising bad cleaning.
- Introduce a documentation in order to record every happening.
- The Hygiene rule 93/43/EWG demands also for a hygiene training of the staff.
- Chemical factors:
- Residues of cleaning agents, insecticides and other chemicals.
Very important is to make sure that all residues of cleaning and disinfection agents
are eliminated before product processing starts. This is done with rinsing with clean
drinking water. There should be a daily cleaning and disinfection plan.
- Physical factors:
- Splinters of metal, glass, bones, wood, stones and other materials.
System to avoid the risk of physical factors are filters, X-ray scanners and
metal detectors are widely used. Other materials can hardly be detected. So
every effort should be undertaken to avoid splinters of glass, wood and plastics into the food.
The bottles should be turned overhead and blown out with a flush of compressed air
before filling. All the way to the filling should be covered, so splinters cannot
get into the glass. Start a "Glass damage book" where damage of Glass is
registered telling the name of the product, the filling machine, the name
of the operator, date and the time of damage.
All handling and controlling of the production of food should be conform to
the system of "Good Manufacturing Practice ( GMP ).
[130]
X-Ray inspection detects metal, bone fragments, glass, shell, stone and many
types of plastic and rubber contamination in food products such as meat,
poultry and fish, and it can pinpoint the location of the contaminating particle.
X-ray inspection system can penetrate aluminium foil and metal cans, to reveal
foreign particles as small as 0.5mm diameter and, depending on the
specifications of the equipment, ignore metal or other artefacts that form
part of the packaging, such as clips.
[131]
A consumer eating a pastry with cherries baked into, broke a tooth biting on
a cherry pit. The land court of Hagen ruled that the pastry with a cherry pit
was unsafe violating the to article 3 of the directive on general product
safety 2001/95/EC. [132]
The Judges stressed that despite the fact that the consumer might reason that
any product might have certain numbers of runaways it does not justify that
fact that the product was unsafe. Specifically for such a case, the Directive
foresees a strict liability. [133]
The federal supreme court was asked to clear the case. It ruled that the harmed
claimant had no right of compensation of his lost tooth. The court wrote that
the pastry with cherries is a natural product which cannot be expected to be
completely safe. According to the court the producer must take all objective
measures to avoid hazards, however these measures must be objectively
reasonable. [134]
The verdict waters the intention of the directive to protect the consumer. It
undermines the principles of the HACCP system. Following the verdict of the
federal supreme court there is no warranty for broken teeth resulting from
pits of stone fruits, or splinters from pits of peaches or plums. The
consumer must be aware of splinters of broken chicken bones or fish bones.
Even stones in the stomach of kings crabs must be considered, because they are
of natural origin.
The compensation for a broken tooth of Elizabeth Taylor due to a stone in a crab
in a NY restaurant must now be revised. The verdict legalises careless production
methods and endangers the consumer
Risks which might endanger the health of consumer
The health of the consumer may
be endangered by following factors:
- Contamination and recontamination of food by pathogen bacteria
- Parasites or chemical substances
- Survival of heat processing of pathogen bacteria, her later multiplication
under favourable conditions and formation of undesired chemical reactions
- Formation or undesired, toxic substances and formation of bacterial
toxins
HACCP= Hazard Analysis and Critical Control Point
The HACCP - Concept is now introduced by the Hygiene Rules 93/43/EWG
in the production line of food in Europe. It bears the main ideas from the
worldwide accepted HACCP-System of the FAO/WHO Codex Alimentarius
The HACCP is a system demanded by the EG Hygiene Directives and avoids the
hazards to the health of the consumer. Everything which is not a hazard to the
health of the consumer is not covered by the system.
Hygiene regulations in Germany
The main regulations concerning hygiene in the production of food in Germany
are based on the Hygiene Rules 93/43/EWG and are found under the 3 of the
Lebensmittel Hygiene Regulations ( Food hygiene Regulations LMHV.
This regulation says that food is to be produced in a way so that there are
no negative modifications possible during the production, handling, storage and
transport.Supervision should be made with an HACCP concept.
HACCP may be integrated in the ISO 9000 Quality Assurance System
Other demands related to food safety are made by :
- Governmental agencies which may cover the rules and directives of the European Union, specific laws of countries outside the EU. To give global directive on food safety the Codex Alimentarius may be a further help to make a global distribution of food possible
- Special demands from manufacturers in case of raw material which are used in the production of more sophisticated foods such as caned food or frozen food to produce salads or sauces.
Special demands from the retailer chains covering special demands trying to avoid any public controversy such as local ban of beef to avoid BSE problems or certain health food regulations established by special health food brands.
Special regional demands rising from anxiety of the consumer such as dioxin, agro chemicals and aflatoxin contamination of food.
These demands may be the origin of specifications such as non-GMO materials being employed or no artificial sweetener or chemical preservatives being used. These demands must be surveyed with periodic checks which must be integrated in the quality control system.
- Demands from the British Retail Consortium standards ( BRC )
The ISO 9000 System controls the characteristics of quality of the production
covering all aspects of quality.
Hazard
With hazard every risk of the health of the consumer are meant.
Excluded are all events which are not related to health. This is the difference
of the Quality Management of ISO 9.000 which covers every events of quality.
Critical Point
It is every point in the production of Food where risks of the health of
the consumer can be present.
Critical Control Point
A Critical Control Point ( "CCP" ) is a point in the production line where a risk
of hygiene may be put under control or eliminated.
With appropriate measures at that point the risk can be:
- avoided
- eliminated
- or reduced to an acceptable level
Examples of critical control Points (CCPs) are:
- Income of raw materials
- Storage and cooling of food
- Recipes, handling and processing of food
- Defrost, heating, warm hold phase and cooling
- Distribution of food in restaurant, fast-food
- pH of food
- Correct separation between clean and unclean sectors
- Cleaning and disinfection
- Hygiene of the surroundings and hygiene of the stuff
In case of deviations of the specifications it is proceeded as follows:
- The product is given to rework
- The product is mixed with another charge in order to bring the analytic
to acceptable values
- The customer is informed about the deviation and accepts the product
- When no rework is possible and the customer does not agree with the
deviation a selling to other customers at reduced price is to be considered
- When above procedures are not indicated the product must be rejected
Planing HACCP
To plan HACCP proceed as follow:
Prepare the following tables:
A detailed schematic description for every product should contain:
- Definitions: Explain used terminologies and abbreviations
- Cite the different foods which belong to the described group
- Characteristics: like flavour, smell, consistency, etc
- Ingredients: All ingredients should be listed
- Chemical and physical properties: Important analytical values such as pH, acidity, viscosity
should be established as specification. Maximum and minimum of the deviations
should be included in this table
- Purchasing department
- Processing: such as pasteurisation,sterilisation etc should be mentioned
- Packing:glass ,tin can ,PP , PE etc
- Storage:Specification of the storage temperature,moisture etc
- Shelf life
- Indication for consumer for final preparation of the food before eating
- Special informations for specific consumer groups such as diabetics
Prepare a table with a complete information about the production containing:
- Incoming of raw materials
- Description of the processing
- Temperatures,heating time, pressures
- Temperature maximum time for storage
The description of processing must be completed with a process flow diagram of
the whole proceeding with the marked CCPs, the target values and tolerances and
the corrective action should the product fall out of specification.
Static hygiene conditions:Building
The building where food is being handled according to hygiene rules must
be in a condition to avoid negative influence during processing.
Cleaning and disinfection of the rooms must be possible.
Necessary temperatures for handling,processing and storage must be
available.
The building must be clean and the maintenance must have been done.
The floor must be easy to clean and to disinfect. It should be watertight.
The walls are to be covered with watertight material, easy to clean and
to disinfect.
The ceiling should be covered wit watertight material avoiding condensation
water, dirt and molds.
There must be a sufficient number of hand washers with spender of liquid
soap and disinfection based on alcohol.
There must be a sufficient natural and artificial illumination of all rooms.
There must be a facility for the personal to change cloth.
Windows must have fly screens.
The rooms are not to be used for other activities.
The surface of tables and other surfaces which come in contact with
food must be easy to clean and to disinfection.
To wipe there should be used only one-way towels ,not using it more
then a day.
Buckets and other cleaning utensils should be of different colour
in order do avoid cross contamination from one place to another.
Machines and other utensils for processing of food
:
All surfaces must be easy to clean and to disinfect.
Everything should be of stainless steel.
Plastic parts should be made of polyester heat resistant to 130
.
The wire used to hold brushes together should be of stainless steel.Brushes should
be made of polyester. They should be of different colour in order to avoid
toilet brushes or highly contaminated places be used in the kitchen.
All parts and utensils should be free of cadmium.
Toilets
:
There must be a sufficient number of toilets with water flushing.
Toilets should not have a direct communication with the processing rooms.
The hand washers in the toilet room should provide liquid soap an
disinfection based on alcohol being operated automatically or by arm, (not by hand !)
One way paper towels should be used.
There must be cold and warm water.
The toilet room must have an air exhauster
Dynamic hygiene conditions; Cleaning, disinfection and maintenance
of the building,hygienic handling of food:
The building must be cleaned and disinfected properly.
Maintenance of the building includes painting of walls and ceilings to
avoid molds. Change broken coverings of walls and close all unnecessary holes.
Control the handling through all phases of the production, from income control,
from production to storage and transportation.
Raw products and ingredients should not be accepted when there is evidence for the presence of
pest,pathogen microorganism or there is evidence that the products are
spoiled.
If necessary the products must be changed to adequate containers,
or changed from wood pallets over to plastic pallets.
All products should be labelled with:
Name of the producer,
Date of delivery,
Expiration date.
Storage and handling of raw materials
Raw materials must be stored and handled under well defined conditions.
As Salmonellae were mainly transmitted by contaminated eggs,minced meat and
related products great attention was paid to these topics.
1.- Eggs and egg products
In the late 1980s the importance of the storage conditions was shown in Germany
by an increase of salmonella diseases. To reduced this hazard the following
rules were established by the German Hünerei Verordnung (Hen's Egg Regulation) should be observed:
in 2-4:
They
demand no special precautionary measures.
They must be eaten
immediately after production.They are not allowed to be carried away. If they are heated right
before eating this should not happen after two hours after production.
They have to be cooled down to +7
. They have to be maintained
at this temperature or below and be eaten within 24 Hours after production.They
also can be deep frozen and consumed 24 hours after defrosting its temperature
not rising over +7
.
Food containing eggs or egg components must be heated properly by
these units.
They have to proceed as described for production units for food for old or sick
people and children added with the written information "to be consumed immediately".
They are allowed to produce
food containing eggs or egg components when these ingredients were heated.No further special
precautionary measures. If there is no thermal treatment the food must be
cooled down to +7
within two hours after production and maintained at this
temperature or below and consumed within 24 hours or deep frozen.After defrosting it
must be maintained at +7
or below and consumed within 24 hours.
These units have to keep samples of these meals at +4
for
96 hours after distribution. These samples have to be marked with day and
time of production.
2.-Meat
Minced, chopped and cut to small pieces meat such as kebab should only be
served in heated form when there are no good hygienic conditions.
Unheated minced meat or kebab should be kept by +4
. For an immediate
selling the meat can be kept be +7
.
Minced meat is allowed to be sold only at the day of preparation. Sausages and
kebab can be sold on the day after production according to the Hackfleisch Verordnung (German minced meat regulation).
Use good manufacturing
practice principles handling food during processing.Make a separation of
"dirty" and "clean" areas making sure that the routes of transportation
of "dirty" and "clean" material does not cross each other (For example: keeping
cooked meat and uncooked meat together in one refrigerator or one cooling room.
this must be avoided)Avoid crossing unpacked food with already packed food.
Avoid people working in "dirty areas" to get to "clean areas". This can be
controlled by different hair coverings: Red for dirty areas and green or white
for clean areas.
Wood utilities should be avoided as they bear pathogen moulds, bacteria and virus.This includes
Tables, doors and environment:
Medical inspection of all people handling food is to be periodic repeated
and documented. This includes clinical inspection, bacteriological examination
of faeces with regard to Salmonella bacteria, daily control of the personal
to avoid purulent wounds, persons with diarrhoea and other problems to
come in contact with food. These persons should be engaged in areas were they
cannot come in contact with open unpacked food.
Pest control
The European rules related to hygiene in handling with food demands to avoid
any negative affecting of food.
Pest[135] and their excrement affects food in this way. The measures to control
the affecting should be integrated in the HACCP system.
Possible Pest in a food factory
- Insects: cockroaches, moths, ants, beetles, flies, wasps,mites and spiders
- Rodents: rats, mice.
Dissemination of pest can happen through:
- Dissemination with the product itself- such as banana spiders.
- Dissemination with the packing
Such as bacteria and moulds on cardboard boxes such as seen on a piece of cardboard on nutrient media:
- Dissemination with the transport devices, such as pallet giving places
for mice and rats to hide.
Pallets can also transmit insects like wood spoilage :
- Dissemination from one place of the plant to another, such as the transport
from storage of raw material at open air facilities.
There are many ways of affecting food by pest:
- Transmission of bacteria.
- Damage of product and packing material.
- negative affecting of Taste and smell.
- Modification of appearance
- Spoiling
- Attack by secondary pest at the point of packing damage.
There should be made a flow diagram, of the product to be analysed and a diagram of
the building where the production and the storage of the raw material, packing material
and end product is taken place.In this diagram the CCPS should be marked.
- Possible food for pest like garbage,empty tin cans with rests of food,
open drainpipes etc.
- Temperature of the different surroundings.Warm rooms and hot places facilitate
the multiplication of pest.
- Humidity:High humidity intensifies not only yeasts and molds but also
the multiplication of pests
Neglected or abandoned rooms or environment can act as biotope for pests which can
migrate to other parts of the building used for the actual production.
The whole building and his environment should be considered as one.
The best place is as good as the worst place is.
- Catastrophic: When the health of the population is endangered
- Critical: When the food is not suitable or when it is spoiled
- Small: When consumption is restricted
- Insignificant: When the consumer does not notice the failure.
General considerations about pest control
Contamination caused by rodents and insects produces loss of material and is a way
of transmission of diseases. The European Hygiene rules demand to keep food
free of influence of pest and pesticides and repulsive modifications as well all
hazards for the health of the consumer.
Rodents
Rats and mice
They generally live near garbage and drainpipes.As these animals live in places
with high contamination with bacteria they bear on the hairs of their coat dirt and
pathogen bacteria and contaminate the food with which they come in contact.
Rats and mice feed themselves with garbage and deteriorated food contaminating
itself with bacteria which are eliminated in their faeces and urine.
When rats and mice die the fleas abandon the corps an can attack human transmitting
diseases or cause allergies.
The teeth of rodents grow continuously. In order to keep them short they have
to gnaw hard objects such as electrical wires, causing electrical shorts and
fire.
Rats and mice should therefor be exterminated.
Extermination of rats and mice
Combat of rats and mice are made with anticoagulants. In the surroundings of food
only products of the list of the BBA (Biologische Bundesanstalt,Germany) are
allowed.
As babies of rats and mice can feed by itself after 17 days of lactation it
is necessary to proceed with the lay out of poison for at least 14 days
after the death of adult animals. The new generation can leave their nest
in that time.
Rats and mice are reservoir of Borrelia, which is transmitted to humans by
ticks.
Bacteria transmitted by rodents, according Hoffmann 1986
according to Hoffmann 1986
- Salmonella, cause salmonllosis, paratyphi and salmonellosis of cattle
- Shigella, cause shigelosis
- Yersinia enterocolytica
- Yersinia pseudotuberculosis
- Francisella tularensis, cause tularemie
- Listeria monocytogenes, cause listeriosis
- Pseudomonas pseudomallei, causes melioidosis
- Streptobacillus moniliformis, causes rat-bite fever and complications
- Clostridium botulinum
- Leptospira interrogans, it is pathogenicindexLeptospira interrogans
- Leptospira interrogans,serogroup Icterohaemorrhagiae, cause Weilsch disease
- Leptospira interrogans, serogroup Grippotyphosa, cause hay-fever
- Leptospira interrogans, serogroup Pomosa,causes pig breeders disease
- Leptospira interrogans, serogroup Canicola,cause dogs disease
- Spirillum minus, cause rat-bite fever and "Sodoku"
- Coxiella burnetii, cause Q fever
- Erysipelothrix rhusiopathiae cause pig epidemic
- Mycobacterium tuberculosis, cause tuberculosis
- Vibrio cholerae, cause cholera
- Borrelia sp., cause borreliosis
Viruses transmitted by rodents
- Pig pest
- Rabies
- Virus of encephalitis
Molds transmitted by rodents
- Tricophyton quinckeanum
- Trichophyton schoenleinii
Nematodes transmitted by rodents
- Trichinella spiralis
- Hymenolepis nana
- Hymenolepis diminuta
- Echinococcus multiocularis
Cockroaches
They like damp and hot places eating all kind of food, including spoiled
garbage.They make therefore the transport of bacteria. They contaminate food with their legs,
faeces and vomits.
Bacteria transmitted by cockroaches.According to Hoffmann, 1985
- Salmonella
- Shigella
- Escherichia coli
- Proteus
- Klebsiella pneumoniae
- Enterobacter
- Serratia marcescens
- Vibrio cholerae
- Vibrio parahaemolyticus
- Yersinia pestis
- Pseodomonas aeruginosa
- Streptococcus sp
- Staphylococcus aureus
- Listeria monocytogenes
- Bacillus anthracis
- Chlostridium welchii type A
- Mycobacterium tuberculosis
- Mycobacterium leprae
Viruses transmitted by cockroaches. According to Hoffmann, 1985
- Hepatitis virus B
- Poliomielitis virus type1
- Cocksackie virus type B5 abd A12
- ECHO virus type 6
Yeast and molds transmitted by cockroaches. According to Hoffmann, 1985
- Candida
albicans
- Aspergillus
- Trichophyton rubrum
Protozoa and nematodes transmitted by cockroaches. According to Hoffmann, 1985
- Balantidium coli
- Entamoeba hystolytica
- Giardia intestinalis
- Toxoplasma gondii
- Taenia sp
- Ascaris and other nematodes
Flies
Flies like the house fly Musca domesticaand Fannia
canicularis make the transport of bacteria like
Salmonella.
Bluebottle
The genus Calliphora sp. and Lucilia sp.
inhabit contaminated places such as latrines garbage etc.They enter
buildings carrying diseases and putrefaction agents.
Contact of food with bluebottle can be avoided keeping food in refrigerator or
covering food with a covering bell or plastic coverings, the doors and windows should be
closed with fly lattice. Indoor electrical devices with blue light should
be used which kill insects using high voltage.
Larvae should be killed with insecticides and keeping the environment
clean and free of garbage, deteriorated meat and carcases. Interior and surroundings of the buildings should be free of garbage and carcases.
Insecticides should not come in to drain pipes as they may kill small animals
which are part of the food chain for other animals.
Bacteria transmitted by flies. According to Hoffmann 1985,Steinbrink 1989
- Salmonella
- Shigella
- Escherichia coli
- Proteus vulgaris
- Vibrio cholerae
- Brucella abortus
- Brucella suis
- Streptococcus sp
- Staphylococcus aureus
- Erysiopelothrix rhusiopathiae
- Bacillus anthracis
- Clostridium botulinum
- Mycobacterium tuberculosis
Interior and surroundings of food storage, market halls and stores, food processing buildings the presence of birds are not acceptable. Common bird which try to built their nests in the interior of buildings are pigeons, starlings and sparrows.
Bird control should be done by removing their nests and avoid reinvasion.
Shooting is not always effective and should not collide with rules of animal protection.
Pest control tries to avoid pests, early detection and control.
Important are tight doors, smooth surface of walls and floors and good air conditioning.
Fumigation, Methyl bromide
Methyl bromide is
being
used as a method of fumigation for raw materials such as wheat, semolina and
flour to ensure effective eradication of insect pests. Chemical fumigation
however is to be banned by 2005. Natural solutions are therefore being
searched, such as heat and controlled humidity.
The Canadian Pest Management Regulatory Agency Canada developed the Integrated
Pest Management in Food Processing: Working Without Methyl Bromide Series to
the phaseout of methyl bromide. This IPM acquires increasing importance facing
the high number of containers being fumigated with all kid of toxics.
Methyl bromide is identified under the Montreal
Protocol on Substances that Deplete the Ozone it was used in in large space
fumigation, for example, in flour and oat mills, and in food processing
operations.
A number of pest management products and techniques exist or are under
development for use in food processing facilities. It is clear, however, that
there will not be a single treatment or practice that will suffice to replace
methyl bromide.
A combination of preventative and treatment practices will be necessary for
effective pest management. The Integrated Pest Management in Food Processing
gives instructions for pest management without methyl bromide. Consistent and
effective sanitation is the most important component of an IPM plan.
In some areas alternative treatments to methyl bromide are not available.
Procedures and criteria are being developed in Canada and under the Montreal
Protocol for emergency and critical use exemptions where no technically and
economically feasible alternatives exist.
The highlights of the IPM are:
The first step of the IPM strategy is an assessment of the actual or potential
pest problem.
The next stage is to develop a pest management plan for implementation, based
on the assessment findings.
Implementation of the pest management plan starts with a facility's management
and decision makers. The leadership shown by the management of a facility and a
company, indeed by the industry as a whole, may be the most important step in
adoption of IPM.
The effectiveness of the pest management plan must be reviewed based on
monitoring of pests and inspection reports.
Changes to the pest management plan are designed and implemented based on the
analysis of the plans effectiveness.
A variety of techniques are in use or under development for treatment of stored
grain and other products, such as the use of phosphine gas, irradiation,
malathion, diatomaceous earth, carbon dioxide and high energy non-ionizing
microwave and millimetrewave radiation.
Phosphine is the most frequently used alternative to methyl bromide for durable
commodities. It is widely used to kill pests in cereals, legumes, dried fruits,
nuts and other commodities. Phosphine requires a long exposure period (5 to 15
days) and usually temperatures of over 15
to release phosphine from its
tablet form, making its use not practicable in cold climate. It can be used in
transit.
Phosphine gas is generated by the reaction of metallic phosphide such as
aluminium phosphide or magnesium phosphide granules and tablets with
atmospheric moisture.
Other systems use compressed gas cylinders mixed with carbon dioxide, or by
reacting phosphide granules with water and carbon dioxide (Horn Generator).
Used on its own initial dosages of 900 to 1200 ppm and final concentrations of
200 to 400 ppm for 36 to 48 hours.
Corrosion, however, should be kept in mind as it endangers electrical
equipment. Resistance of pests to phosphine develop under frequent use with
poor sealing of structures.
Combination of heat(30 to 38
), phosphine (150 to 500 ppm) and carbon
dioxide (3 to 7%) increase respiration in insects, allowing reduced
concentration of phosphine and reduces the potential for corrosion. These
values compare to temperatures over 50
for a heat treatment alone, or an
initial dosage of phosphine of 900 ppm or more when used on its own.
Irradiation can be used to disinfect packaged or bulk products. In Canada
irradiation is allowed only for wheat and wheat flower, spices, herbs and
vegetable seasonings.
High-speed centrifugal impact machines (Entoleters) are useful to destroy any
insects that may be in flour. This procedure is less useful for semolina as it
tends to break up the larger particles.
The fossilized diatoms are amorphous silicon dioxide which works as an
insecticide by adsorbing to the wax coatings on insect bodies, leading to death
by drying.
It is used on grain, in grain storage and transport containers, and in food
processing plants and flour mills. It is primarily used in specific areas as a
spot treatment or surface treatment of containers. It can also be applied
inside electrical and control panels and in dead spaces behind walls before
they are closed up.
A separate area should be provided for personal items such as coats, shoes and
lunches that are brought into the plant as they might be a root of pests.
The importance of cleaning and sanitation must be emphasized to all staff. In
particular, cooperation among cleaning crews, quality control officials, and a
pest control service will be beneficial.
In case of faulty food injured people have rights of recourse.If the producer of the
faulty food has a valid HACCP concept with written results of his controls
the injured person must provide the evidences that the failure was originated during
during handling and treatment of a specific producer.
If the produce does not have the written results of his controls or the frequency
of the controls are not sufficient he has to prove that the failure has not
been originated under his responsibility.
The HACCP system is therefore a practical instrument of protection against
unjustified accusations.
However if he fails to proof that the failure could not be originated during his
responsibility the producer has to assume the liability.
Supermarkets have a complex system of storage,distribution and selling of their goods.
Many hazards which may be present are identical with those described above.
The structure of a supermarket includes the head of the organisation with
the main delivery of food, their storage and the distribution to the branch
stores.
Supermarkets deal with stabilised food like tin cans and dried foods as well as
frozen food and perishable food like salads, dairy products cheese, yoghurt,
butter, meat and meat products as well as fish and derivate.
This means all
efforts concerning distribution, storage, handling and processing have to be
made related to cooling and freezing, in relation to cleaning of the machines and
utensils, disinfection and hygiene of the personal, Pest control, good condition
of the building, hand washing facilities, toilets with no direct access to the
area where food is stored,handled or sold.
See "Timetable to install an HACCP system"for details:
- Determination of the QS manager.
- The QS manager names his team.
- The team groups similar products to be described under the same title:
"Document is valid for...".
Examples of Groups of similar products for which same documents are valid:
Group of tin cans and all types of sterilised food.( No refrigeration needed )
Group of milk and derivate like yoghurt and cheese, as well as pasteurised products like
fine salads.(To be stored at +2
up to +7
)
Could cuts. (Slices of sausages and could meat should not be touched with bare
hands.Portioning should be made with fork or a plier.To handle meat and their
products, use one way gloves.)
Group of fresh unpacked meat, fresh unpacked fish, fresh unpacked cheese. (To be
stored at +2
up to +7
)
Group of Minced meat (To be stored at +2
up to +7
. and not to be stored over
24 hour after mincing because of Salmonella danger.)
Group of fresh poultry. (To be stored at +2
up to +7
.Special hygienic
handling is necessary because of Salmonella danger.)
Group of frozen food .(To be stored at -18
and below.)
Group of fresh eggs and products made with unheated fresh eggs.(Special
care is needed because of the danger of Salmonella.(See "Storage and handling of
raw materials"
Food with fresh eggs ( German Hen's Egg Decree 2 - 4 ) without thermal
treatment should be sold and consumed within 2 hours after production.
Food with fresh eggs without thermal treatment but cooled down to +7
can be sold and
consumed within 24 hours after production.
Food with fresh eggs without thermal treatment but deep frozen can be consumed
within 24 hours after defrost.
Food with fresh eggs for old or sick people as well as children should be thermal
teated.
Production of food with eggs to be sold without restriction must be thermal treated.
In the production of mayonnaise salted egg yolk is used after being pasteurised.
A new thermal treatment of the final mayonnaise is therefore not necessary.
Description of the products as "Product Specification".
Every product should have a product specification form containing:
Product name, product number,name and address of the manufacturer of the Product,
phone number of the producers Quality Manager.
Type of packaging PVC, PP, PET ,
Shelf life,
Storage conditions like best storage temperature, indication to avoid
light incidence, humidity and sun light.
Informations concerning preparation of the food, special care after opening of
the packaging.
They should also contain chemical, bacteriological and physical analytical
data specifying maximum and minimum tolerances such as:
pH
Acidity
Fat
Viscosity
Nutritional facts
Fatty acids and their distribution
Total viable germs maximum allowed
Yeast maximum allowed
Moulds maximum allowed
Lactobacillus maximum allowed
Enterobacteriaceae maximum allowed
Product specifications are documents which should be written and
signed by the producers Quality Manager and should be part of the terms of
purchase or every product.
- Make a form to be used by the ware entry department to be used for goods
entry control.For example:
| SUPER CHEAP MARKET |
GOODS ENTRY CONTROL |
Form 01-1, 10.02.99, Page 1 of 1 |
| Goods entry/supplier |
Temperature |
External control OK |
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
| |
|
|
- Make the flow diagrams of all products.
- Identification of the CPs in the flow diagram.
- Identification of the CCPs in the flow diagram.
- Determination of all checks to control the CCPs.
- Corrections for the case of fail production, fail entry ware
- Laboratory methods to be used to control ware entry and to control handling
of fresh meat and unpacked cheese.
- The QS manager verifies if the system really works.
For detailed informations see "Basic Documentation"15.
The basis of a HACCP system is the documentation. Everything must be written and
all results of checks must be recorded.
All documents and all forms should have a head containing:
Name of the enterprise
Name and address of the branch office
Name of the document or form
Identification number of the document or form
The number of the version
The date of the version
The number of pages of the document or form
| SUPER CHEAP MARKET |
Name of the document or Form |
Number of the document version, date, number of pages |
| |
|
|
Basic documents are
- Drawing of the building,enumerating the rooms
Valid for the main supermarket with the main ware house be made for the
- Drawing of the flow of ware entry, the ware entry control,storage shelf s,
the way to the point of sale, as well as automatic vending machines and
counters.
- Drawing of the machines, such as meat slicing machines, meat mincer and
cheese slicing machines enumerating them.
- Drawing of the water supply system and hand washing facilities with enumeration
- Drawing of the way of the personal from the locker room to their working
place
- Drawing of the sewage system
- Hygiene training and product information of the personal
All employee should be trained on hygienic behaviour, product information,
storage temperatures and shelf life of ware.
In rooms where unpacked food such as meat, cheese, fruits and vegetables are
stored, handled or sold smoking or eating is forbidden.
All employees should maintain a high standard of hygiene wearing clean clothes and
hair cover. After toilet use hand washing and disinfection is necessary.
The wear of jewels, rings and watches is not allowed.
- Cleaning and disinfection plan of slicing and mincing machines.
Plan of the cleaning and disinfection of tables racks, counter, floor, walls and
surroundings of the store.
Cleaning and disinfection should be monitored by bacteriological tests or
bioluminescence tests
- Bacteriological control plan:
Samples of fresh meat, fish and sausages should be controlled determining the
total viable germs, yeasts, moulds lactic acid bacteria and pathogen germs.
- Plan of the control of water
This should include bacteriological control.Total germs should not exceed 100 germs in
1 ml. Escherichia coli, indicator of fecal contamination, should
be absent in 100 ml water
- Plan of pest control:
Pest control15 should be made by an external company which is specialised on
pest control.These companies set pest traps and report results of pest control.
- Internal audit plan. Audits are verification of the functioning of the system .
Audits are made by an auditing team composed of employees of the company.
This plan should determine the intervals and dates of audits of the different
sections of the supermarket
Transport should be made according a document with following informations:
Name of the ware or group of related wares
Delivery documents
Temperature to be maintained during transport
Special care needed, such as "Don't throw, protect against sunlight, rain and humidity,
use no hooks ".
There should be a document with informations about:
Type of waste
Place where waste and garbage is collected.
How the waste is transported and to where it should go.
Date and signature.
Garbage and waste cannot be collected and stored in the store where food is
being sold, stored or handled.
Containers should have a lid and they should always be closed
Pest control should avoid rats and insects to get to the garbage.
HACCP for cheese dairies
To start an HACCP concept for cheese dairies please get the basic
informations which were given before.
Start the flow
diagram beginning with the collection of the milk at the farms and end it
with the delivery of the product.
During the flow diagram special attention should be payed on pipelines,
fittings and taps. They need special care.
The high pressure which is used with the CIP systems causes erosion. After a
short time automatic valves get leaking and leek. Gaskets can lift from their
seat, hiding traces of products which get spoiled after a short time.
In old cleaning procedures heat in form of steam was used as disinfectant.
Heating the pipeline systems with steam was good as it sterilised also
product particles hidden under gaskets or left in dead zones. The new way
using low temperature and sterilising with chemical disinfectants bear the
risk to leave bacteria acting as focal contamination.
As the production of cheese needs long storages to ripe, low bacterial count
can turn out to get dangerous.
Pipeline Diagrams for cheese dairies
In addition to the flow diagram for cheese dairies a diagram of all
pipelines should be made enumerating all valves so they can be disassembled
and the gaskets be changed in preset times.
Don't trust your engineers
saying the new generation of valves are safe, they are not and do need
periodic care and maintenance.
Own experiences with pipelines have shown leaking valves between product
line and pipes being cleaned in place, so that CIP solutions got into the
product.
Don't underestimate the value of pipeline diagram. Engineers like to talk it
down because of the trouble to make the initial drawing and to keep it update.
Only with complete diagrams hazards like lealing valves placed between
product and CIP lines operated simultaneously can be made visible.
Due to failure of the CIP program in a production line of the dairy company
SNOW BRAND in Japan
14.000 peoplewere intoxicated by Staphylococcus aureus bacteria. These
bacteria were located on a valve of a storage tank of skimmed milk of
"Delicious Milk" brand which had not been cleaned for three weeks.
AS a result of this production failure the company closes their factories in
Tokyo, Osaka, Sendai, Niigata and Takamatsu[1690].
Failure of CIP systems such as the break down of Snow Brand can only be
avoided by visual control of all dead ends, of fittings and gaskets. Visual
checks should be done with a strong spot light and additional bacteriological controls.
Water in cheese dairies:
Water leaving the main pipe reduces its velocity and often comes to a total stop.
Only few meters after the main stream water can be highly contaminated.
Pipelines with low flow tend to develop a biofilm of bacteria rising up
bacterial count.
If such water is used to rinse equipments and pipelines
after disinfection all hygienic efforts are useless.
Water should be controlled as a CP.
In case of rising bacterial count in Water bacterial filters such as those from Sartorius should be installed at all
points entering a CIP equipment and entering the product.
Another point of concern in cheese dairies are the gutters and sewage as they
bear Listeria monocytogenes. Gutters should be easily to access , be cleaned every day and sterilised.
/paragraphBiofilms protect bacteria from predators [1689]
Carsten Matz and colleagues 2008 studied the ecology of bacterial biofilms.
Marine bacteria produce biofilms in water pipes.
Sessile bacterial communities such as Pseudoalteromonas tunicata are organized
as biofilms which serve as bacterial refuge from bacterivorous
nanoflagellates such as Cafeteria roenbergensis. The authors identified a
violet antiprotozoal compound, the alcaloid violacein, secreted by the
biofilm cells. Violacein inhibits protozoan feeding by
inducing a conserved eukaryotic cell death program.
In food producing factories and hospitals biofilms with spoilage or pathogen
bacteria are a serious problem. Protected by the mucus of the biofilm, the
bacteria are protected from antibiotics and desinfection.
The HACCP system is concerned only with hazards which might endanger health
of the consumer. It is part of sanitary regulations of some countries. It does
not bother with quality control which is being
covered by the standard ISO 900015.
Companies which do not need certified according the ISO 9000 use to add
quality control to the HACCP system. It is that why many parts of some HACCP
systems include quality checks which are no hazard points. It would not
make any sense to produce or sell healthy products which do no maintain
a certain quality standard.
HACCP should be the first step in safety and quality control of the production,
handling and merchandise of food.
ISO 9.000 is a wide concept of quality control beyond the hygiene and safety
rules determined by the HACCP system.This system can be certified by certifying
enterprises.ISO 9000 is not always necessary.
Total Quality Management TQM
can be installed after ISO 9000. The
system tries to unite all the different phases of the activities of a
company beginning from the financial control down to production and technical
details.
With growing international business [653]the enterprises have to
integrate modifications in the basic structure concerning the
rapid changing international market. ISO 9000 is the basic activity which
supports Total Management.
The staff according A.Borning should have:
- International communicability.
- The ability to create and guide international teams
- Intercultural sensibility
- Knowledge of the differences between the nations as basis of
negotiations
In the past quality control and quality improvement was considered as being
in the responsibility of one department or a part of an enterprise.
In Total Management Quality has to concern every part of the enterprise.
The whole personal staff is responsible for the quality management of the
enterprise.
To coordinate internal processes and external demands of customers
Business Process Management BMP
can be used. It is a structured, methodical enterprise specific handling of
the transaction. The relation from supplier to customer is in BMP of
great importance.
The different goals of the TQM should be:
- Continuous improvement of processes
- Information and coordination of the staff in case of innovations
- Complete basic activities before begin of an innovation
- Delegation through description of the position and jobs of every
employee.
- Time Management
- Rules of meeting
- Education and training
- Target to be achieved
- Opinion poll
The integration of manager and the way of thinking of different continents
and cultures must be kept always in mind to solve international problems.Therefore
are opinions and conferences with a multinational staff extremely important.
The main question which rules all activities of Total Quality Management is:
What can be improved ?
The target of the Total Quality Management is:
The most important targets are:
High capital rentability
Team spirit, culture of the enterprise directed to Total Quality Management
resulting in success on long terms.
Targets must be arranged according to their priority in order not to create
conflict situations between employees responsible for the execution of the
different sections.
In case of necessary changes in the structure of the organisation the
international manager staff should have flexibility to overcome difficulties
related to:
- Isolated business groups
- Market Oriented Profitcenter
- Joint Venture fusions
- Decentral Diversification Activities
- Outsourcing
- Horizontal Networklike Project Organisation like Matrixstructures
- Creation of Experimental Units
- Modifications resulting from Common Cost-Analysis
- Lean Management
Rotation of the Management between branches inland as well as branches from
abroad with the main head is very useful to create a common feeling and
fortify the unit of the enterprise.
The career of managers with many changes of jobs between enterprises should be
analysed very skeptical.They
show little care about the flag they serve and the destiny of the enterprises.
Their
goal is their own career. They have no identification with the history and
with the future of the enterprise. In bad times they go and take the know how
and company secrets to bargain with it for a new job.
Hyperlinked Management
is a system covering all other systems.
Hyperlinked Management establishes the link of the enterprise with his costumers
All phases of the technical activities, financial control and all activities
of the branch stores.
Hyperlink is the management of the Global administration
of raw ware, production and retail from technology, distribution and
trade.
Its main concern is to create an information flow and centralise all
data making them accessible to the head of the enterprise. Decisions can be
made on the base of the latest data. Delays caused by long data researches,
lost documents are avoided.
1.-Conference of the head and the manager of the enterprise.Not more than
fifty participants should be present.
Introduction of the Hyperlinked Management System has to overcome a natural
resistance of the different sections of the enterprise trying to protect
their autonomy.
The main message of this conference should be to explain the System giving
confidence that there will be no detriment to the autonomy of the
different sections of the enterprise.
The conference should be held by the head of the enterprise comprising :
- Greetings
- Why Hyperlinked Management?
The value of information
Data exchange and feed back
a)- Internal data link
Central access to all data concerning international available raw ware,
stock exchanges, technologies in use, actual output, shelf life of all
products, formulations, labelling, marketing lay out, prices , trends,
custom informations.
c)- External data link
Producer as well as customer depend on informations about the goods they produce,
handle or sell. A retailing supermarket for example needs ware with optimal
marketing service.
The producer is specialised in relation to his product concerning packaging ,labelling,
technology, ingredients, taste, smell and colour of food.
The know how about his specific product concerning nutritional facts, physiology,
and origin of the raw ware are deeper as available in public bibliography. In
case of crisis management updated data avoid fail reactions.
Supermarkets and retailer should be integrated in the Linked Management of
the producer or supplier of the ware they sell.
To maintain a global business producers, suppliers and retailer have to unite in
the information flow. Forwarding business means to cooperate friendly in
benefit to the end consumer.
There are countless advantages for the customer.
- The supplier is always within reach.
- Disposition of ware is always optimal.
There are countless software systems.Most of them are inadequate to handle the tasks.For instance from the point of view of the author of this home page is the LIMS System integrated in the program "Collier" slow in its flow path, rigid in the design of reports and is not user friendly.
Integrated data gathering systems such as ERP and more advanced global links should avoid ready systems.
Software engineers should provide their isolated programs with standardised
interfaces so that the user can assemble different modules according the demands of the market.Central managed master data like Product numbers, specifications, prices etc must be located in every subunit. Interchange or updating can be handled online or be made once a day according demands of the
system.
In this way short programs loops and resulting waiting time are achievable. Adaptation to actual circumstances concerning reports and flexibility relating the change some isolated modules is at any time possible. A gradual upgrading is unlimited possible such as the link to intranet, internet ERP Enterprise Resource Planning and Hyperlinked Management.
Small simple programs are to be favourized in maintenance, they are less susceptible to system crashes and are visible at a glance. Remember: " Small is beautiful ".
Complete systems create dependency, the user turns out to be open to blackmail by the software engineer. This can cost fortunes.
[766]
Marcam Software Solutions supplies ERP software for food and drink industries. It is one of three suppliers being considered by Nestlé to link and manage the whole global enterprise.
Weak areas in ERP systems are production planning and scheduling, costing and warehouse management. In food production throughput time is the time of production measured in shifts or days. Variability and availability of raw materials changes of prices must also be considered. To overcome these
difficulties it is almost impossible to handle with one stiff giant system. Only
linked modules working independent of a central program can avoid system crashes. These problems bring Nestlé to the conclusion that there will be no decision concerning the introduction of a worldwide system before 2000.
[767]
The Wilab LIMS is a LIMS System which can be used in a global system. But using this system on one platform may not be a good solution for the future. To globalize the data would turn the program to great to be handled in future links.Small working units with data exchange should be used.
The standard ISO 9000 dates at the year 1989 an was accepted in Europe under the
Number EN 29000 as European norm.The different standardisation
organisations have integrated the ISO series under different denomination.
The European standardisation organisation CEN
C=Comité E=Européen N=Normalisation has created the denomination "DIN EN ISO
9000 ff" published in English, German,and French.
This standard contains the norms and the procedure to obtain the
Certificate ISO 9000. There are many organisation which are accredited to
give out certificates, such as DGS (Deutsche Gesellschaft zur Zertifizierung
von Qualitäts managementsystemen], TÜV (Technischer Überwachungs Verein).
The interested company makes a contract with a certifying.It takes approximately
1 to 2 years to obtain the certificate depending on how complex the company
is.
In this period the company writes the ISO 9000 documentation which is finally
audited by the certifier. This documentation is generally written with the
help of external advisors.
The centre of all organisation is the Quality Management Manual.
The Quality Management Manual contains all topics concerning Quality Management QM
having a description of all standards of the
QM system.All other documents are subordinated to the Quality Management Manual.
When the whole enterprise is organised according to the principles of ISO 9000
it is certified during a period of 3 years.
During this period the certifying company makes audits each year
index Audits, external
The external audits are made by the company which had certified the enterprise.
The external audit controls the actual work to be accord to the established rule
of the Quality Management Manual.The duration of an external audit is
approximately one day.The external auditor may negate the certificate when
serious faults are found.
ISO norms dealing with quality management
- DIN EN ISO 9001: 1994, "Description of development of new products,
Production, controls, assembling and final inspection" The accreditation under
the ISO 9001 is the mostly used when development of new products, production
and distribution is being made.
- DIN EN ISO 9002: 1994 "Description of production, assembling and final
inspection "Accreditation according to ISO 9002 is suitable when production
on request is being made
- DIN EN ISO 9003: 1994"Description of final inspection."Accreditation
according to ISO 9003 is suitable when only trading is made, like import
and exportation.
- DIN EN ISO 9004: 1994"Quality Management and elements of a Quality Management
System - A Guideline "
The ISO 9004 is a deep quality management system which has to be adapted to
each enterprise, There are only individual solutions because of the complex
situation of every product and every factory.
A Quality Management system can integrate the rules of Good Manufacturing
Practice (GMP), the HACCP and the Good Laboratory Practice (GLP).A QM System
is made of three basic parts:
- Quality Management Handbook (QMH)
This Manual is a Presentation of the System. It has a short description of
the complete system. It contains the main activities of the different
parts of the enterprise,the responsibilities, the competences and refers to the
Instructions of Procedures.
The instruction of Procedures contains the normal procedures of production,
Plans such as Hygiene Plans of the personal, Cleaning
and Disinfection Plan and Flow Diagrams where the whole production
is schematically represented and the CCPs are marked, defining the
responsibilities.
Are detailed instructions for every specific work.
The DIN EN 9001 norm will here be more detailed described. It is built up of
different parts:
- Responsibility of the highest direction
The highest direction of the enterprise has the responsibility to determine
a person responsible for the documentation of quality has the responsibility
to verify the working of the system. The execution of all activities
concerning the quality system is under responsibility of the chief of each
department.
The highest direction defines the quality politics and makes it public.
Quality politics may be for instance the concentration on quality,chose ingredients of
superior quality, the continuous improving of the technical equipment and
improving continuously the education of the personal,define new aims such as
to reduce complaints, reduce accidents at work, improve the communication
between the different departments, to improve motivation of the personal.
Define the organisation of the enterprise making a schematic diagram of the
organisation.
- Basis of the QM-System
The basis of the Q'S is the documentation.
- Contract control
The contracts are controlled concerning its practicability. It is to be controlled
that every specification mentioned in the contracts can be complied with. Therefore
checks must be determined to be used to control these specifications. The verification
of the purchase contracts is to make sure that the supplier has the same demands
concerning the quality of the product as the client has.
All contracts like purchase contracts or selling contracts must be controlled.
Verification or contracts
- Design guide (Development of new products)
- Guideline of documents and data
- Purchasing department
- Products available through the requesting client
- Identification and hazard control of products
- Production and assembling
- Procedural rules
- Controls
- Equipment Calibration Procedure Records
- Status of control
- Failure of production, what to do
- Corrections and measures to avoid failures
- Handling,storage,packing and distribution
- Specification and product listing
- Internal quality audits
- Customers service
- Statistical methods,trend analysis
Model SA 8000 (Social Accountability)
In Brazil due to the great demand of orange juice great plantations of orange
trees were created.
About 100.000 peoples are working to harvest the oranges. Their pay is so small
that they are unable to feed the family, so the children must help to
increase income of the family. 30 to 35 % of the workers are children ,many of
them are only 10 years old, working up to 14 hours a day. They cannot go
to school and are endangered by pesticides.
UNICEF and other organisations make efforts to avoid the work of children
and to give them the opportunity to go to a school. Some enterprises already
have agreed to avoid or to reduce the work of children. There is still a
need of external organisation to control the promise of not having
children work.
The CEPAA (Council on Economic Priorities Accreditation Agency)has developed
the Model SA 8000 (Social Accountability) which is a new international norm
similar to ISO 9000.
The Model SA 8000 describes Standards in nine sectors of daily work, the
health protection, the security during work and children work.
The control in the different enterprises is to be made from external
free certificating companies.
The model SA 8000 certifying the working condition of a producer
similar to certify the quality of the product according to ISO 9000
can make life difficult for people engaged in the harvest of oranges in
Brazil.
It is important to rise the pay of the farm workers in a way to
make it possible for a head of a family to feed his children.In order to
attain this it is important to rise the price of orange juice in Germany
an other consuming countries.
Another certification norm should survive the overpay to come to better
pay of the farm worker.
The introduction of the UK Food Safety Act in 1990, the statutory of "due
diligence" made necessary to formalise food inspection by the retailer. The
retailer could no longer rely on a warranty defence in case of any complaint.
Since 1995, all proprietors of food businesses in the UK have been required to carry out a hazard analysis to identify the food safety hazards within their businesses. This covers five of the seven HACCP principles. The businesses are not required by legislation to document or formally verify their controls.
However, larger food businesses have already included all seven principles in their control system for their own advantage. In the future this will be a legislative requirement in the whole EU.
A study on the implementation conclude that it has become increasingly
apparent that without a requirement for food businesses to perform the latter
two steps of HACCP, recording and verification, enforcement officers have
difficulty in proving non-compliance with the existing hazard analysis
requirement in UK legislation. They have found that over half of all premises
surveyed in the UK, were not cleaning and disinfecting correctly.
The same situation is found in Australia.
The School of Leisure, Hospitality and Food Management at the University of Salford, notes that change in larger companies has been primarily customer driven (the large supermarket chains) but this has had little impact on smaller operations where the customer is often the end-user. The typical owner/manager has yet to be convinced that HACCP is either practical or effective in the context of his business.
Small food businesses face special problems when trying to implement HACCP. This is possibly even more pronounced in catering rather than processing or retail situations. A strong support system will need to be in place for an extended period if HACCP is to be successfully implemented in this type of business. Small businesses dealing directly with the public account for a significant part of the food industry and must be supported accordingly.
HACCP in the feed chain: HACCP concept should be implemented in the feed chain as this industry has been on the headlines in food scandals. The Third International Conference on Mycotoxins, which took place in Tunisia in March 1999, issued general recommendations to implement HACCP principles taking special attention in the control of risks associated with mycotoxin contamination of feed. Other hazards include dioxin, nitrofen, MPA in feed in Netherlands (MPA -Medroxy Progesterone Acetate- could affect a woman's ability to conceive), and BSE prions.
Publications:
"The Codex Guidelines" has published several guidelines regarding feedstuffs such as, the Code of Practice for the Reduction of Aflatoxin B1 in Raw Materials and supplemental Feedingstuffs for Milkproducing Animals CAC/RCP 45-1997 1, The Proposed Draft Code of Practice for the Prevention of Mycotoxin Contamination in Cereals CX/FAC 02/21 November 2001.HACCP can help to reduce aflatoxins in crops. Critical control points often do not exist in the field because , many factors which influence the mycotoxin contamination of cereals are environmentally related, such as weather and insects. A HACCP system should be built on sound GAPs and GMPs.
FAO broadened its partnership with 12 Regional Economic Organisations in Africa, the Caribbean and South Pacific, providing assistance to:
- identify regional issues/constraints affecting food security, agriculture and rural
development;
- prepare RPFS, including a plan of operation to address regional constraints;
- prepare detailed projects for submission to donors, and facilitate resource mobilisation for their implementation.
The RPFS projects incorporated a combination of production and productivity increases at the level of small farmers, development of domestic markets and of regional and international trade.
Priority was given to structural reforms for sustainable growth, harmonisation of policies, reduction of barriers to trade and development of human resources at both the national and regional level. Strengthening the agrarian structure of developing countries open the way for a later introduction of safety systems and guidelines. Without a substantial aid, the implementation of these systems are not realistic.
The poor countries will not benefit from an international food market if the world community represented by the UN acting through the FAO and WHO do not give them the necessary to help to fulfil the heavy demands of food safety and quality emanating from different Agreements and Negotiations.
The basic concepts of the World Trade Organisation (WTO) agreements which affects directly agriculture are:
-
The Agreement on Agriculture (AoA):
The WTO's Agriculture Agreement was negotiated in the 1986-94 Uruguay Round and is a significant first step towards fairer competition and a less distorted sector. It includes specific commitments by WTO member governments to improve market access and reduce trade-distorting subsidies in agriculture. These commitments are being implemented over a six years period (10 years for developing countries) that began in 1995.
-
The Agreement on the Application of Sanitary and Phytosanitary
Measures (SPS):
An agreement on how governments can apply food safety and animal and plant health measures (sanitary and phytosanitary or SPS measures) sets out the basic rules in the WTO. It helps to ensure that strict health and safety regulations are not being used as an excuse for protecting domestic producers.
-
The Agreement on Technical Barriers to Trade
(TBT):
Technical regulations and product standards may vary from country to country. Having many different regulations and standards makes life difficult for producers and exporters. If regulations are set arbitrarily, they could be used as an excuse for protectionism. The Agreement on Technical Barriers to Trade tries to ensure that regulations, standards, testing and certification procedures do not create unnecessary obstacles.
-
The Agreement on Trade-Related Aspects of Intellectual Property
Rights (TRIPS):
The WTO Decision of the General Council of 30 August 2003 agrees on legal changes on TRIPS that will make it easier for poorer countries to import cheaper generics made under compulsory licensing, if they are unable to manufacture the medicines themselves. There is hope that likewise to the "Decision", in the future the benefits of food science will be shared with poorer countries, providing a more practical access to seeds and agrarian knowledge.
The treaties, agreements, guidelines are hurting sometimes even powerful nations, like recent problems of the food chain:
The bird flu outbreak in Texas in February 2004 is hurting poultry producers. Shares in a number of US chicken processors have already fallen.
According to the experts, it is not as virulent as the outbreak in Asia, but nevertheless its a highly contagious virus and therefore does require an immediate response from the EU.
The US exports about 15 per cent of its chicken, and the loss of these vital poultry export markets comes together with the first US case of mad cow disease in December resulting in a near-global ban on US beef loosing the export of about 10 per cent of its beef production. The US, on its turn, banned imports of French meat and poultry because of problems with French plants that have been certified to export.
ISO 15161:2002 combines ISO 9001:2000 and HACCP. It is a useful model for the business improvement in the food industry. It makes special reference to:
- A food safety risk assessment programme
- Maintaining compliance with legal requirements
- Maintaining emergency procedures and response
- Maintaining operational risk control, monitoring and measurement
- The continuous improvement of food safety management system performance
- The effectiveness of corrective and preventative actions
The Hazard Analysis Critical
Control Point (HACCP) ensures the safety, whereas the ISO 9001 system is focused on ensuring the quality. The application of HACCP within an ISO 9001 quality management system can result in a food system that is more effective than the application of either ISO 9001 or HACCP alone, leading to enhanced customer satisfaction and improving organisational effectiveness. These guidelines give an interpretation of how ISO 9001 could be applied on a food organisation and are designed for organisations involved in all aspects of food industry.
ISO 15161:2001 includes sourcing, processing and packaging food and drink products and explains the possibility to link the common interests and the communication between the two systems. It is important to consider, that ISO 15161 is not a HACCP standard and cannot be a reference document at certification, but these guidelines are intended to provide a clear management system supporting HACCP controls for an effective food safety system, under the recognised framework of an ISO 9000 Quality Management System.
List of acceptable alternative standards to ISO
15161:2001:
IRCA (International Register of Certified Auditors) has determined that, for the purposes of compliance with the food safety auditor certification criteria, the CAC/RCP 1 Code of Practice Food Hygiene is considered to be acceptable alternatives to ISO 15161:2001.
IRCA's evaluation of these standards consisted of a technical review for the purposes of validation of acceptability of an applicant's claim of experience "equivalent" to auditing to ISO 15161:2001.
ISO publishes the standard ISO 22000 "Food safety management systems- Requirements". These two standards are quite different. ISO 15161 deals with all aspects of food quality and shows how the HACCP system can be integrated into a quality management system. On the other hand, ISO 22000 concentrates exclusively on food safety and will instruct food producers how they can build up the food safety system itself.
ISO 22000 will be international and will define the requirements of a food safety management system covering all organisations in the food chain from farmers to catering, including packaging. In recent times there has been a worldwide proliferation of third party HACCP and Food Safety Standards developed both by national standards organisations and industry groups including the UK's own BRC.
The idea of harmonising the relevant national standards on the international level was initiated by the Danish Standards Association (DS). ISO 22000 aims to harmonise all of these standards.
The standard has the following objectives:
1.Comply with the Codex HACCP principles.
2.Harmonise the voluntary international standards.
3.Provide an auditable standard that can be used either for internal audits, self-certification or third-party certification.
4.The structure is aligned with ISO 9001:2000 and ISO 14001:1996.
5.Provide communication of HACCP concepts internationally.
The ISO 22000 gives definitions on related terms, describes a food management system including:
1.General system requirements.
2.Definition of the management responsibility and commitment.
3.Documentation requirements.
4.Definition of responsibility and authority.
5.Calling for a food safety team, communication, contingency preparedness and response.
6.Gives a review on management, resource management, provision of resources, human resources, realization of safe products, product and process data, hazard analysis, design of the CCP plan, design of the SSM programmes, operation of the food safety management system, control of monitoring and measuring devices, measurement, analysis and updating of the FSM system.
7.System verification,validation and updating.
8.Correspondence between ISO 22000:200x and ISO 9001:2000.
The BRC/IoP Packaging Standard and ISO 22000:200x
The BRC/IoP Packaging Standard dates from 17 October 2001 and was developed by The British Retail Consortium and The Institute of Packaging , together with retailers, food producers, trade associations and packaging companies.
The suppliers of many UKs retailers such as Marks and Spencer, Sainsbury's, Safeway, Co-op, Tesco and Waitrose must achieve certification to the BRC/IoP Packaging Standard.
EU Food Safety Directive 93/43/EECwas the response to the need to increase food safety. Under the terms of the UK Food Safety Act, retailers have an obligation to take all reasonable precautions and exercise all due diligence in the avoidance of failure, whether in the development, manufacture, distribution, advertising or sale of food products to the consumer.
The BRC/IoP Standard will probably become the benchmark by which audits are
undertaken and it will likely supersede previous hygiene certification
schemes.
Requirements of the BRC/IoP Standard
1.The adoption of a formal Hazard Analysis System.
2.A documented Technical Management System.
3.The control of factory standards, products, processes and personnel
Benefits of certification.
1.Supported by most of the major UK Retailers.
2.A single standard and protocol, evaluations will be carried out by third party certification bodies accredited to European standard EN45011.
3.Packaging manufacturers can use the standard to ensure that their suppliers are following good hygiene practices and complete the 'due diligence' chain.
The standard has been translated into Swedish, Dutch, Italian, German, French and Spanish. UK hopes are that pressure will be achieve by the retailers to get the BRC/IoP Packaging Standard applied to all their suppliers.
The requirements of the standard differ depending on the risk of the food. The 'decision tree' in section 8 is intended to determine whether the category 'B' meeting higher level requirements of the standard is to be used, or category 'A' with less rigorous requirements is applied.
The standard is flexible and allows suppliers to operate both category A and B standards in separate 'risk areas' of the factory. In addition suppliers may apply for exemptions to certain clauses of the standard if they can be identified and confirmed through the hazard analysis.
The standard consists of eight sections plus an associated protocol.
General overview of the standard, whom the standard
applies to and what the requirements of the standard are.
Covers the requirements for the organisation in
terms of management responsibility, organisational structure and management review.
Covers the requirements for a
formal hazard analysis of the production process considering foreign object,
chemical and microbiological contamination as well as packaging defects that compromise consumer safety.
Covers the quality and hygiene
policy, hygiene system documentation and control, specifications, management
of incidents and product recall, traceability system, internal audits,
complaints, supplier monitoring, subcontracting and product analysis.
Covers the requirements for the building
infrastructure, facilities and fabric, product flow, maintenance of equipment,
housekeeping, cleaning and waste management.
Covers the requirements for foreign object
training, glass control, blade control, chemical and biological control, pest
control and transport, storage and distribution.
Covers the access and movement of personnel, staff
facilities, toilets and hand washing, eating, drinking and smoking, illness
and injury, jeweller and personal items, protective clothing and hygiene training.
In this section the supplier uses
the decision tree to determine whether they are a category A or B risk supplier.
It is a requirement that the certification bodies evaluating against the standard are formally accredited to the European standard EN45011 (General requirements for bodies operating product certification systems).
Formal accreditation of a certification body can only be granted by a National accreditation body; in Great Britain this Body is The United Kingdom Accreditation Service (UKAS). In other countries this will include National accreditation bodies which are members or associate members of EA (European Co-operation for Accreditation) or subject to bi-lateral or multilateral agreements.
Companies who have gained accreditation to EN
45011 for the scope of the BRC/IoP standard.
A systematic examination to measure compliance of
practices with a pre-determined system, whether the system is implemented effectively and is suitable to achieve objectives, carried out by certified bodies. UKAS: The United Kingdom Accreditation Service, recognised by the British Government as the sole national body responsible for assessing and accrediting the competence of organisations in the fields of measurement, testing, inspection and certification of systems, products and personnel.
ISO has several types of standards:
Auditable standards:
Auditable
standards are developed in a manner that all elements are applicable (unless stated otherwise (exclusions)) and must be implemented. The ISO 9001:2000 is an auditable standard.
Guidance standards
Guidance standards
are intended to be used by organisations to provide an interpretation of the auditable standard. ISO 22000:200x will be a guidance standard describing the requirements of a food safety management system, it will also be an auditable standard and can be used for certification and registration. The scope of the standard will be food safety. Food quality issues are to be addressed using ISO 9001:2000. ISO 9000:2000 and ISO 9004:2000 are guidance standards that are used to interpret ISO 9001:2000.
The BRC/IOP Packaging Standard does not completely separate the food safety issues and the quality issues, turning the Standard a good tool for the food industry.
ISO 22000:200x appears to be less prescriptive than the BRC/IOP Packaging Standard, in that it does not address in detail the Good Manufacturing Programs (GMPs), (Good Hygiene Programs) or prerequisite programs.
ISO 22000:200x will be compliant with
ISO GUIDE 72. ISO Guide 72 is a standard that describes the structure of management system standards. This will ensure that the ISO standard has a parallel structure to ISO 9001:20000. The structure of BRC/IOP Packaging Standard appears to be similar to ISO 9001:1994.
ISO 22000:200x is intended to be used by organisations
throughout the food chain, while the BRC/IOP Packaging Standard is intended to be used by food packaging organisations. ISO22000 will probably turn out to be the auditable standard or a standard that can be used for registration / certification for the future, but it does require the implementation of relevant industry GMP's, Standards and prerequisite measures. The BRC/IOPI may therefore remain in Britain as a standard that could provide more guidance to the food packaging companies on the interpretation of the GMP or prerequisite programs.
Food industry organisations who trade solely within the UK may never be required to achieve certification to ISO 22000:200x, but global suppliers will have to get the ISO 22000 certificate.
This International Standard can be used by internal and external parties, including certification bodies, to assess the organisation's ability to meet customer, regulatory and the organisation's own requirements. The quality management principles stated in ISO 9004:2000 have been taken into consideration during the development of this International Standard.
Other special rules on food production to ensure food safety
Auditing for Bovine Spongiform Encepalopathy (BSE):
Australian system of certification applying to each country which wishes to export bovine products to Australia is intended to protect Australians from BSE and vCJD. Australia has announced a system of certification which will apply to each country which wishes to export bovine products to Australia. This will replace the current suspension of imports of beef and beef products from a number of countries.
ANZFA has categorised countries according to their BSE risk. Countries where BSE has been reported will have current import suspensions on beef products extended, while others will be required to provide official government certification of their BSE status based on their measures to protect against BSE, scientific assessment by specialist international bodies such as the Scientific Steering Committee of the European Union and the World Animal Health Organisation (OIE), and other informations. There will be four categories:
Category A (certification required) countries are regarded as posing a negligible risk to human health.
Category B (certification required) countries, while not reporting cases of BSE, may have been exposed to high risk factors such as the importation of high-risk meat and bone meal.
Category C (certification required) countries are known to have considerable exposure to BSE risk materials, but have not reported indigenous cases of BSE.
Category D countries, which have reported cases of indigenous BSE in their herds, pose the highest level of risk and their beef and beef products will be refused entry to Australia.
Products from category B and C countries can only be imported if the national authority can certify that the product is derived from animals not exposed to BSE risk and if specific risk materials have been excluded from the food chain.
Belgium, the Czech Republic, Denmark, France, Germany, Greece, Ireland, Italy, Liechtenstein, Luxemburg, the Netherlands, Portugal, Spain, Switzerland and the United Kingdom - where cases of BSE have been reported - will be deemed Category D and will have existing temporary import suspensions of beef and beef products extended.
W. Edwards Deming influenced worldwide quality control.
He stressed the need to "drive out fear," to stop relying on inspection for insuring quality, and to focus on building cooperation and not competition within an organisation.[2870]
The philosophy of Deming was successful in US. In Germany there are only weak responses to the ideas of Deming. The German site www.deming.de tries to bring these ideas to the German-speaking area. In Switzerland The Swiss Deming Institute and in Great Britain, however, The British Deming Association are propagating the philosophy based on Deming's fourteen points:[3282]
1. Create constancy of purpose towards improvement of product and service, with the aim to become competitive, stay in business, and to provide jobs.
2. Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge, must learn their responsibilities, and take on leadership for change.
3. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by creating quality into the product in the first place.
4. End the practice of awarding business on the basis of price tag. Instead minimise total cost. Move towards a single supplier for any one item, on a long term relationship of loyalty and trust.
5. Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.
6. Institute training on the job.
7. Institute leadership (see point 12.) The aim of leadership should be to help people and machines and gadgets to do a better job. Leadership of management is in need of overhaul, as well as leadership of production workers.
8. Drive out fear so that everyone may work effectively for the company.
9. Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.
10. Eliminate slogans, exhortations, and targets for the work force that ask for zero defects and new levels of productivity.
11a. Eliminate work standards (quotas) on the factory floor. Substitute leadership.
11b. Eliminate management by objective. Eliminate management by numbers, numerical goals. Substitute leadership.
12. Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility of supervisors must be changed from sheer numbers to quality.
12b. Remove barriers that rob people in management and in engineering of their right to pride in workmanship. This means, abolishment of the annual or merit rating and of management by objective, management by the numbers.
13. Institute a vigorous program of education and self-improvement.
14. Put everybody in the company to work to accomplish the transformation. The transformation is everybody's job.
The Seven Deadly Diseases:
1. Lack of constancy of purpose to plan product and service that will have a market and keep the company in business, and provide jobs.
2. Emphasis on short-term profits: short-term thinking (just the opposite of constancy of purpose to stay in business), fed by fear of unfriendly takeover, and by push from bankers and owners for dividends.
3. Personal review systems, or evaluation of performance, merit rating, annual review, or annual appraisal, by whatever name, for people in management, the effects of which are devastating. Management by objective, on a go/no-go basis, without a method for accomplishment of the objective, is the same thing by another name. Management by fear would still be better.
4. Mobility of management; job hopping.
5. Use of visible figures only for management, with little or no consideration of figures that are unknown or unknowable.
6. Excessive medical costs.
7. Excessive costs of liability.
Deming developed what was called
Demigs Chain Reaction: Improved quality
Improved productivity
Costs decrease
Greater market share
sollid company structure
Secure working places.[3281]
Armand Feigenbaum together with Deming created the basis of quality management and introduced the "Total Quality Control". The idea is that quality requires a "total" effort of management and not simply the inspection department. Feigenbaum defined four keys components of quality cost:
1 - Prevention costs including quality planning.
2 - Appraisal costs including inspection.
3 - Internal failure costs including scrap and rework.
4 - External failure costs including warranty costs, complaints etc.
Feigenbaum has summarised his ideas about Total Quality into ten key concepts.
Feigenbaum called for a separate Quality Assurance Department to help
coordinate the Total Quality effort.[2870]
Kaoru Ishikawa developed many of the tools of
quality management like the Quality Circles, the Cause-and-Effect Diagram (Fishbone Graph or Ishikawa Graph), and the Seven Tools of Quality Control. According to Ishikawa, workers alone should not be blamed poor quality, failures of the management system should be looked upon too. Worker attitudes would improve as the systems which are provided by management improve.[2870]
British Standard Institution
BSI
Deutsches Institut fr Normung e.V.
DIN
Association Francais de Normalisation
AFNOR
European Committee for Electrotechnical Standardization
CENELEC
European Committee for Standardisation
CEN
Electronic Components Committee
CECC
European Standard Harmonized Document
EN HD
American National Standards Institute
ANSI
Canadian Standards Association
CSA
International Standards themselves are drawn up by international technical committees which have been approved by ISO or IEC member countries.
Where different national Standards persist they will do so as a reflection of different market preferences. Quality is today seen by a customer when a product always meets the quality standard that was initially offered and/or recommended.
Other countries such as Japan and Saudi Arabia develop their own Standards, but European and North American Standards are the most widely used ones. International trade has been hindered by the diversity of standards. Many suppliers do not have copies on the relevant standard of the country to which they want to export, or they do not find it cost-effective to retool their entire works in order to conform to the requirements of that particular standard.
For this reason international standards are becoming increasingly important.
ISO
International Electrotechnical Commission
Electrical equipment
IEC
International Telecommunications Union
Global telecom networks
ITU
NSO
Associating ISO 9001:2000 with complementary systems such as BS 8800 Health and Safety and the ISO 14001:1996, Environmental Management, increases the synergic effect of the systems. There is an overlap between 9001:2000 and 14001:1996 and there are some elements which differ:
ISO 9001:2000 aims to achieve customers satisfaction looking on competitive price. The ISO 14001:1996 aims to improve environmental impact on nature.
The 2000 revision is an attempt to harmonise ISO 9000 (quality) withe ISO 14001 (environment) and BS 8800 (health)so that an organisation can handle quality, environment, health and safety with one system.
The ISO 9000 series turnbed out to be the best international quality management system. The ISO-9001:2000 can be used for internal application by organisations, certification, or contractual purposes.
The ISO 9001:1994, ISO 9002:1994 and ISO 9003:1994 family of standards have been consolidated into a single revised ISO 9001:2000 which contains a single quality management requirements standard that is applicable to all organisations, products and services aiming to:
Address customer satisfaction.
Meet customer and applicable regulatory requirements.
Enable internal and external parties to assess the organisation?s ability to meet these requirements.
The ISO-9001:2000 quality system aims to enhance customer satisfaction. This includes the processes for continual improvement of the quality system and the assurance of conformity to the customer and applicable regulatory requirements.
In global business the certification according ISO 9000 turned out to be an imperative duty.t The HACCP concept should be integrated in the quality system fulfilling hygiene regulations.
The ISO 9000 was first released in 1987, a first revision was published in 1994 and in 2000 the modification to ISO 9001:2000 was released. Since then only three main standards subsisted:
ISO 9000:2000: Includes a description approach to quality Management as well a revised vocabulary.
ISO 9001:2000: Includes the quality management system, requirements.
ISO 9004:2000: Includes guidelines for performance improvement moving toward Total Quality Management. It is not intended for certification or contractual use.
They rely on the following eight principles:
1.Customer focused organisation
2.Leadership
3.Involvement of people
4.Process approach
5.System approach to management
6.Continual improvement
7.Factual approach to decision making
8.Mutually beneficial supplier relationship
Documentation of the system should include:
1.Quality Manual.
2.Specific statement regarding quality policy and quality objectives.
3.Documented procedures that describe the sequence of processes necessary to ensure the conformity of the product.
4.Documented instructions to ensure the effective operation and control of the processes.
5.Quality records.
Control of documents: A procedure for the control of documents should include:
1.Controlled distribution of documents.
2.Approval of documents prior to issue.
3.Review and updating and re-approval of documents.
4.Identifying the current revision status of documents.
5.Ensuring that only relevant versions of applicable documents are available at points of use.
6.Insuring that documents remain legible, readily identifiable and retrievable.
7.Identifying, distributing and controlling documents from an external source.
8.Controlling obsolete documents.
Control of records should include:
Maintenance
1.Identification
2.Storage
3.Retrieval
4.Protection
5.Retention time
6.Disposition of all quality records.
Management commitment:
1.Conduct regular management reviews
2.Ensure the availability of necessary resources
3.Ensure that everyone is aware of the importance of meeting customer, regulatory and legal requirements.
Customer focus:
1.Customer needs and expectations must be determined.
2.They must be converted into requirements
3.The requirements must be fulfilled.
Quality policy:
The quality policy of the organisation should be communicated and understood by everyone. It should be capable of continual improvement and regularly reviewed.
Quality management system planning:
Quality planning should be documented including quality objectives and resource.
Responsibility, authority and communication:
The administration of the QMS covering the responsibilities and authorities, function, relationship and the internal communication must be documented.
Review input from:
1.Earlier management reviews such as follow-up actions.
2.Previous internal and external audits.
3.Customer feedback.
4.Process performance.
5.Product conformance.
6.Preventive and corrective actions.
7.Changes that could affect the QMS and recommendations for improvement.
Review output:
1.Improves the overall QMS and its process.
2.Improves the product.
3.Enhances customers satisfaction.
4.Confirmes the resources required.
Resource management includes:
1.Human resources on regard of competence, awareness and training.
2.Provision of resources.
3.Work environment.
4.Infrastructure.
Specifications are essential technical requirements
for items, material, or services, including the procedures to be used to determine wether the requirements have been met. Specifications may also include requirements for preservation, packaging, packing and marking.[3283]
Without proper specifications it is impossible to expect a manufacturer or supplier to produce an article, equipment or system that completely satisfies the customer.
Types of specifications:
Three types of specifications can
be used to settle product requirements:
Are overall specifications of the
product written by the purchaser. It requires a detailed description of the article. Suitable, appropriate, conventional harmless or healthy should not be used as they open loopholes in case of complaints. It should contain the whole formula for food, ingredients and packaging.
2. Overall performance specifications: These Specifications have vague contents. They leave everything up to the manufacturer. Later complaints are almost impossible.
Here a detailed description of every
ingredient is given. Lists of the National Standards Organisations NSOs of parts commonly used by manufacturers, or The British Standards Institution (BSI) lists such as BS 9000, CENELEC and IECQ and CECC as well as standards and regulations such as Codex Alimentarius and other organisations can be used.
This part of the System is to avoid:
1.Products which do not conform to requirements are prevented from unintended use or delivery.
2.Non-conforming products that have been corrected are re-verified to demonstrate conformity.
This standard gives procedures in case of non-
conformity products. BS 6143:Part 1:1992 Process cost model: Control of quality costing of any process or service.
BS 6143:Part 2:1990 Prevention, appraisal and failure model (PAF).
Robot for food production reducing handling
contamination
[3284]
Robots may reduce human contact with food products during separating, dosing, packing, sealing and labelling, eliminating thus a major source of contamination. his may become an important step toward an improved aseptic production.
The Quickplacer robot of the Fatronik corporation can be used for quality control in the processing of vegetables or feeding various products such as fish or meat to flowpack machines, in positioning chocolates in individually-shaped slots or for packaging bars of chocolate, biscuits, peppers, lipstick bars and baby towelettes, either individually or in groups, work being done by workers.
[3285]
Ken Prusa, a professor of food science of the Iowa State University, studied the correlation between pH levels and pork quality.
Prusa proposes pH testing as a new way to evaluate pork quality. He found that higher pH products are more tender, juicy and flavourful. On the contrary, acidity causes meat deterioration, discolouration and watery consistency.
According to Prusa pork pH is affected by
- Genetics: Geneticists are looking on pork quality related to pH factor.
Chilling procedure: Lowering the temperature of the carcass rapidly in order to avoid pH to drop too low before chilling can stabilize it.
Stress levels: Stress just before slaughter causes high adrenaline levels, resulting in a really rapid pH decline due to higher metabolism.
The work of Prusa will influence packers, processors and geneticists taking advantage of the pH factor. As a quality check, measuring pork pH ensures a carcass had been chilled rapidly and excessive animal stress before laughter had been avoided.
[3286]
The EU Eco-Management and Audit Scheme (EMAS) is a management tool for companies and other organisations to evaluate, report and improve their environmental performance. The scheme has been available for participation by companies since 1995 (Council Regulation (EEC) No 1836/93 of 29 June 1993) and was originally restricted to companies in industrial sectors.
Participation is voluntary and extends to public or private organisations operating in the European Union and the European Economic Area (EEA) - Iceland, Liechtenstein, and Norway. An increasing number of candidate countries are also implementing the scheme in preparation for their accession to the EU.
To receive EMAS registration an organisation must comply with the following steps:
- conduct an environmental review considering all environmental aspects of the organisation's activities, products and services, methods to assess these, its legal and regulatory framework and existing environmental management practices and procedures.
- in the light of the results of the review, establish an effective environmental management system aimed at achieving the organisation's environmental policy defined by the top management. The management system needs to set responsibilities, objectives, means, operational procedures, training needs, monitoring and communication systems.
- carry out an environmental audit assessing in particular the management system in place and conformity with the organisation's policy and programme as well as compliance with relevant environmental regulatory requirements.
- provide a statement of its environmental performance which lays down the results achieved against the environmental objectives and the future steps to be undertaken in order to continuously improve the organisation's environmental performance.
The environmental review, EMS, audit procedure and the environmental statement must be approved by an accredited EMAS verifier and the validated statement needs to be sent to the EMAS Competent Body for registration and made publicly available before an organisation can use the EMAS logo.
[3287]
Regulation (EC) No 761/2001 of the European Parliament and of the Council of 19 March 2001 allowing voluntary participation by organisations in a Community eco-management and audit scheme (EMAS).
The Eco-Management and Audit scheme (EMAS) evaluates and improves the environmental performance of organisations and the provision of relevant information to the public and other interested parties by :
(a) the establishment and implementation of environmental management systems by organisations as described in Annex I;
(b) the systematic, objective and periodic evaluation of the performance of such systems as described in Annex I;
(c) the provision of information on environmental performance and an open dialogue with the public and other interested parties;
(d) the active involvement of employees in the organisation and appropriate initial and advanced training that makes active participation in the tasks referred to under (a) possible. Where they so request, any employee representatives shall also be involved.
Should be the overall aims and principles of
action of an organisation with respect to the environment including compliance with all relevant regulatory requirements regarding the environment and also a commitment to continual improvement of environmental performance; the environmental policy provides the framework for setting and reviewing environmental objectives and targets. Annex I: describes the environmental management system.
describes the requirements concerning internal
environmental auditing.
describes the environmental statement.
The aim of the environmental statement is to provide environmental information to the public and other interested parties regarding the environmental impact and performance and the continual improvement of environmental performance of the organisation. Environmental information shall be presented in a clear and coherent manner in printed form for those who have no other means of obtaining this information. Upon its first registration and every three years thereafter, the organisation is required to make available the information in a consolidated printed version.
describes the logo, bearing the registration of the
organisation.
describes the accreditation, supervision and function of
the environmental verifiers.
describes the environmental aspects
describes the environmental review
describes the registration information
[3288]
The Commission Regulation (EC) No 196/2006 of 3 February 2006 amends Annex I to Regulation (EC) No 761/2001 of the European Parliament and of the Council taking account of the European Standard EN ISO 14001:2004.
Organisations participating in the eco-management and audit scheme (EMAS) shall implement the requirements of EN ISO 14001:2004, which are described in Section 4 of the European Standard (*) and are fully reproduced below:
[3289]
The EMAS EC directive is exclusively applicable to industrial companies , and was transformed in 1995 into German law.
The International Standard Organisation (ISO) developed at that time its ISO
14000 ff standards which regulates the implementation of environmental
management systems and the performance of environmental audits. These standards
have a wide scope and are suited for service companies. There is further
integration work necessary for ISO 14000ff to correspond to the requirements of
the EMACS EC directive
[3290] [3291]
The Food Standards Agency in a press release from 18. April 2007 announces that
it has published a guidance to help businesses and enforcement authorities to
prevent and better respond to food incidents.
According to the UK Food Standards Agency an incident is defined as any event
where, there are concerns about actual or suspected threats to the safety or
quality of food that could require intervention to protect consumers'
interests. This includes Food and feed where it impacts on food safety or
quality.
The guidance gives step-by-step advice about preventing food incidents,
including how to identify potential hazards. It also gives practical advice
about effective incident response from notification through to post-incident
actions.
The guidance is designed to help anyone who is responsible for handling
incidents in the food industry as well as those in local authorities. A summary
version has been developed particularly for small businesses. According to FSA
the food chain is complex and food incidents are difficult to eliminate
altogether but the Agency hopes that providing clear, easy-to-follow
information will help food businesses to reduce the likelihood of them
happening. The FSA notes that the guidance also aims to improve the handling of
incidents by providing easy-to-follow advice on the steps to follow if an
incident does occur. The contents are voluntary in nature and do not replace
to summarise current best practice in incident management.
Get the Factsheet and the Guidance Document: Principles for preventing and responding to food
incidents.
http://www.food.gov.uk/multimedia/pdfs/taskforcefactsheet23mar07.pdf
http://www.food.gov.uk/multimedia/pdfs/principles23mar07
- Protects human life and health, the consumers' interests, the fair food trade, the animal and plant health and the environment.
- Aims to achieve the free movement in the Community of food and feed.
- Takes into consideration international standards.
The Food Law is based on risk analysis.
In specific circumstances where the
possibility of harmful effects on health is identified but scientific
uncertainty persists, provisional risk management measures necessary to ensure
health protection may be adopted. These measures shall be proportionate and no
more restrictive of trade than is required to achieve the health protection.
The Food Law aims at the
protection of the interests of consumers and provides a basis for consumers to
make informed choices in relation to the foods they consume and prevents
against:
- Fraudulent or deceptive practices.
- Adulteration of food.
- Other practices which may mislead the consumer.
Where there are reasonable grounds to
suspect that a food or feed may present a risk for human or animal health
Public consultation and public information public authorities shall take
appropriate steps to inform the general public of the nature of the risk to
health, identifying the food or feed, the risk that it may present, and the
measures which are taken.
Confidential information
shall not be divulged to third parties, except for information which must be
made public to protect public health.
The conclusions of the scientific opinions relating to foreseeable health
effects shall on no account be kept confidential.
A rapid alert system among the Member States
for the notification of a risk to human health deriving from food or feed is
established as a network under the responsibility of the Commission. The
Member States notify the Commission under the rapid alert system of:
- Measure to restrict the placing on the market, forcing the withdrawal from the market or recall of food or feed.
- Recommendation or agreement at preventing, limiting or imposing
specific conditions on the placing on the market or the eventual use of food
or feed on account of a serious risk to human health.
- Rejection of a batch, container or cargo of food or feed by a competent
authority at a border post within the European Union on account of a serious
risk to human health.
Where it is evident that food or feed originating in the
Community or imported from a third country is likely to constitute a serious risk to human health,
animal health or the environment, the Commission, acting on its own initiative
or at the request of a Member State, acts as follow:
- Suspension of the placing on the market or use of the food or feed of Community origin.
- Suspension of imports of the food or feed in question from a third country.
- Any other appropriate interim measure.
- At most within 10 working days, the measures taken shall be confirmed,
amended, revoked or extended.
The Commission sets up a crisis
unit and provides scientific and technical assistance if necessary. The crisis
unit is responsible for collect and evaluate informations and identify the
options to prevent, eliminate or reduce the risk to human health.
[77] Lara
Manzocco and colleagues developed a new shelf life modeling of photosensitive
foods such as beverages highly prone to oxidative photobleaching, considering
different light levels at increasing temperatures. Bleaching rate, pigment
content, and pigment degradation products were analysed.
The authors stress that shelf life testing of light-sensitive foods must take
into proper account the effect of temperature and light to predicting shelf life
of photosensitive foods under marketing conditions.
[78]
[79]
This code is being developed by the
International Fish meal and Fish Oil Organisation (IFFO), which represents the fish meal and fish oil industry worldwide, is developing a new Code of Responsible Practice (CORP). Fish meal
and fish oil producers will be able to prove that their products are
traceable, high quality marine products which are manufactured safely using
fish from responsibly managed fisheries. Producers should be able to enter the
audit process early in 2009.
The EU and Japan monitor fish meal to ensure it is free of land animal material.
HACCP schemes are usualy in place to control safety and
quality of the production. This involves outside inspectors who ensure critical
control points are correctly identified and controls carefully monitored and
recorded e.g. product temperature, moisture, microbial count etc.
IFSA quality assurance scheme:
Exporters to European Union should adopt the International Feed Standard
Alliance (IFSA) quality assurance scheme. This covers quality assurance from
raw material through the factory, storage and transport to the end user. It
includes the Dutch GMP+ and UK Femas schemes and is expected to become the
main quality assurance scheme for raw materials across Europe. [80]
The production and quality controls of
fish meal and oil are described by FAO. [81] [82]
[83]
Contaminated cotton swabs had been used by the German police collecting
evidences at crime scenes. The same DNA profile was found in 40 criminal cases.
The German newsmagazine Stern reported that the cotton swabs were probably
contaminated, speculating that it could have been by a careless employee at
the manufacturer.
16.000 hours of meticulous research had been spent tracking the "Phantom of
Heilbronn" whose DNA was first noted during the researches concerning the
killing attempt of two policeman at Heilbronn city 15 years ago. This profile
was then found all over the country, with the exception of one State which
used swabs of a different swab producer.
HACCP and quality control systems failed to avoid bad quality of the swabs,
questioning the veracity of all forensic DNA evidences. This case reveals
serious loopholes over all HACCP and quality control systems.
Bernd Carstensen of the German Union of Criminal Investigators (BDK) calls for
a DNA quality seal which includes data about the DNA of the employees who handled
the products in the packaging. Contamination could be ruled out.

OurFood (c) 1998 - 2010 by Karl Heinz Wilm - Imprint (Impressum)